Shipping policy

At Olaknitar, we strive to provide a reliable, transparent, and seamless fulfillment experience. Below you will find the full details of our shipping operations, structured to meet strict global trade standards.

1. Order Processing & Handling Time

  • Handling Time: 1–2 business days (Monday to Friday).

  • Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).

  • Orders placed after the cut-off time or during weekends/public holidays will begin processing on the following business day.

2. Transit Time

  • Transit Time: 5–8 business days (Monday to Friday).

  • This timeframe represents the duration from when the package leaves our fulfillment network to when it reaches your designated delivery address.

3. Shipping Destinations & Costs

  • We currently ship across the United States.

  • All shipping costs are calculated clearly at checkout before you complete your payment.

4. Shipment Tracking

Once your package has been prepared and handed over to our delivery carriers, you will receive a shipment confirmation email containing a tracking number. You can use this tracking number to monitor your package's transit journey via our integrated tracking portal or the carrier's official website.

5. Address Changes & Order Corrections

Please verify that your shipping address is completely accurate during checkout. If you notice an error in your shipping details, contact our support team immediately at support@olaknitar.com. Once an order has been handed over to the carrier network, we are unable to modify the destination address.

6. Contact Information

For any detailed inquiries regarding our fulfillment logistics, please contact our administrative desk:

  • Email: support@olaknitar.com

  • Physical Address: 1185 Horizon Pkwy, Buford, GA 30518, United States

  • Phone: +1 (571) 402-5348